We will be updating this page regularly with any changes to our policy, terms or essential information. By purchasing a ticket you agree to have read the terms below. Please feel free to ask us any questions via the contact form at the bottom of the page.
People should NOT attend if someone in their household has been unwell in the last 14 days
Terms & Conditions
By buying a ticket to Medicine you agree to:
- Only come if you are feeling healthy and well, and have not been experiencing symptoms related to COVID-19
- Only come if you do not have someone vulnerable in your household or social bubble (the group of people with whom you have close physical contact)
- Only come if you do not have someone who is isolating in your household or social bubble
- Allow your contact details to be held by Medicine Events C.I.C for 21 days for the purpose of COVID-19 Track and Trace
- Abide by Government guidelines current at the time of the event (27th-31st August) with regards to public behaviour around COVID-19 (social distancing etc)
- Abide by the House Rules outlined in the FAQs on the Medicine website
- Not bring or consume alcohol on site
- If you have experienced any COVID Symptoms you should self isolate for 10 days.
If there is any breach of the above terms and conditions, Medicine Events C.I.C reserves the right to ask you to leave the site.
- Will there be social distancing at Medicine?
Yes there will be. The latest research suggests that transmission of COVID-19 can be airborne which is why the Government has provided social distancing guidelines. This means that you are advised to be 2m+ apart from other people throughout the event (aside from those in your social bubble).
- What is your policy on face-masks?
We are requesting that the public wear face masks if engaged in any activity related to movement and in close proximity to other individuals.
- What is the process of arrival on site?
When you arrive, you will be directed toward the Box Office where your tickets will be scanned and you will pick up your wristband/s. You will then be directed to park and then guided to the relevant campsite to set up your camping area. You will then be able to access the event site if you have your wristband.
- Can I sing?
Government policy has advised limiting singing and shouting where possible, so please be respectful of others in your actions
- How will food be served?
Food will be served on disposable and compostable packaging which will then be disposed of according to our Waste and Sustainability Policy.
- Should I bring cash onsite?
We will have electronic payment systems on site to avoid the need for passing money and we encourage card payments where possible.
- How will I set up my campsite?
Please ensure that you are at least 2m in every direction away from any other tent or live-in vehicle. If in doubt please ask the campsite stewards.
- How close to others am I allowed to queue?
Please ensure that you are at least 2m away from anyone else in any queue (aside from those in your social bubble).
- What is your policy on Track and Trace?
We are required to hold your contact data for 21 days for the purposes of the Government Track and Trace team being able to isolate any outbreak. All data will be held within GDPR and Government guidelines. If you are contacted by the Track and Trace team, you may be asked who you spent time with during the event, so please bear that in mind during the festival.
- Will it be easy for me to wash my hands?
Yes, you will have ready access to hand sanitizer and/or hand-washing.
- I am high risk, can I come?
Unfortunately, we cannot admit anyone who is high risk to the event. For the definition of high risk please go to: https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk/whos-at-higher-risk-from-coronavirus/
- I live with someone who is high risk, can I come?
If you live with someone who is high risk we recommend that you don’t come to the event.
- I have been feeling ill, should I come?
Please do not come to the event if you are feeling ill. We recommend that you get a COVID-19 test immediately instead.
- I live with someone who is feeling ill, should I come?
COVID-19 is a highly transmissible illness, please don’t risk bringing it to the event if someone close to you, in your household, or who you have spent time with has symptoms
- Will there be testing on site?
We will not be taking tests on entry, but will have a medical team on site to check your temperature should you feel you need it. We reserve the right to ask people to have a COVID-19 test should we deem it necessary.
- How should I travel to Medicine Festival?
Please try not to come by public transport. It will be much better if you drive or cycle. If you do need to take public transport please ensure social distancing and wear a face mask.
- Should I isolate before and after the event?
We are advising, if possible, that all attendees should isolate within their household and/or bubble in the week before the event. We also advise that you isolate for three days after the event. If you feel ill during this period please contact 111 as soon as possible, and ask to have your contact details passed on to the Track and Trace team.
- If I feel ill during the event what should I do?
Please contact our Medical Team ASAP, and if you have COVID-19 symptoms you will be taken to the isolation/quarantine area where you will be treated by the Medical Team. If urgent medical support is required you will be taken to the nearest appropriate medical facility.
- Can I dance as normal?
There will be plenty of space to dance, but please social distance with those not in your social bubble, and wear a face mask.
- How do I ensure my children are safe?
Any adult with children is responsible for their own children including ensuring adequate social distancing and that they regularly wash their hands.
- Can I touch and feel different products in the Markets area?
Please only touch something if you are going to buy it and take it away.