FAQs

General Info

  • Where is Medicine Festival?
Medicine is hosted amongst beautiful parkland and ancient woodland in a stunning country estate in Berkshire, England, close to London and Heathrow airport.
  • When is Medicine Festival?
Medicine will take place between Thursday the 18th and Sunday 21st August 2022.
  • What are the opening and closing times for the Box Office?
Wednesday 17th August: 2pm -10pm for live in vehicle pass holders only / Thursday 18th August: 12 - 10pm / Friday 19th August: 9:30am - 10pm / Saturday 20th August: 9:30am - 10pm / Sunday 21st August: 9am - 3pm
  • Is Medicine family friendly?
Absolutely – kids are very welcome and we have a wonderful family area.
  • Are dogs or animals allowed?
Pet dogs and other animals are not allowed on site. However service dogs are allowed. If you wish to bring your service dog this must be organised in advance. Please contact us if you wish to bring a service dog.

Food & Drink

  • Is the festival vegan /vegetarian-friendly?
Medicine is a vegetarian event so there will be a wide range of nutritious vegan and vegetarian food available from our Street Food Market and our in-house cafés for adults and kids.
  • Can I bring my own food and drink?
There will be many delicious food options on site. However, you are welcome to bring your own food and drink in moderation. As we do not serve alcohol we rely on other F&B sales so please keep this in mind and support us!
  • Will you sell alcohol? 
We do not wish to profit from the commercial sale of alcohol and we much prefer the vibe when people are not drinking alcohol, so we will not be selling any alcohol at the event. We have an amazing elixir bar on site, and other great drink options.
  • Are plastic water bottles allowed?
We have banned single use plastics on site. Please bring your own refillable water bottle or buy one on site. There will be water stations on site.
  • I have a nut / dairy allergy – what should I do?
Inform any food or drink vendor of your allergy and they can advise you of what you can eat or drink.

Tickets

  • How much does a ticket cost?
General release tickets are currently on sale until March 30th for £200 + booking fee. Final release adult tickets are £245 plus booking fee. Kids and vehicle tickets are also available on our tickets page 
  • Do you offer low income tickets? 
We do, but low income ticket applications are now closed.
  • I have an enquiry about tickets – who do I contact?
Please contact our ticket agency TTS at  info@theticketsellers.co.uk
  • I have a ticket for 2022 but can’t come – can I get a refund?
We do not offer refunds unless we cancel the event. You can exchange the name on your ticket and sell it on. Please ensure you let us know of the name change.
  • If you cancel this year due to Covid do you offer refunds? 
Yes if we cancel due to Covid you will be entitled to a full refund minus booking fees.
  • If I leave the site can I re-enter?
Yes as long as you have your wristband.
  • Can I change the name on my ticket?
Yes – please email us via the contact us form with the details of the name change.
  • Are there any age restrictions?
There are no restrictions on age. Medicine is a family orientated festival for every age group.
  • I’ve lost my wristband – what can I do?
Unfortunately, wristbands cannot be replaced under any circumstances.
  • Can I come for the day? 
You can come for as much or as little time as you like. Day tickets are available for Sunday only here. 
  • I have a disability or a medical condition – do you offer free tickets for carers?
Yes we offer free tickets for carers for people with a proven disability or medical condition. You must buy a ticket to be eligible. The deadline for carer ticket applications is August 1st.

Facilities

  • Is there disabled access?
This year we have made some changes we hope will help people with disabilities access the site more easily. There will be a campsite where people with disabilities can bring their cars and a dedicated lead for people with disabilities who will be there to help you during the event. Please contact us by August 1st if you require special assistance.
  • Are there toilets?
Yes we have compost toilets on the festival site.
  • Are there showers on site?
Yes there are showers in the campsites.
  • Are there cashpoints on site?
There are no cashpoints on site, but most points of sale will take cards.
  • Can I bring my live-in vehicle?
Yes we have space for camper vans etc, but you need to buy a separate vehicle ticket here. We are almost sold out of these so act quickly!

Travel

  • Where is Medicine Festival?
Medicine is hosted in Berkshire, 45 minutes from London and 25 minutes from Reading. The nearest train stations are Midgham, Aldermaston and Thatcham.
  • How do I get to the festival?
Please follow the postcode RG7 4LY to get to site, or better the WhatThreeWords is bonfires horseshoe valley
  • Is there parking at the venue?
Yes we have plenty of parking, although we encourage car sharing wherever possible. To park your car costs £15 per car.
  • Can I bring my live-in vehicle?
Yes, Live in vehicles are an extra cost, and you can get access to site a day early with a live in vehicle pass on Wednesday 17th August. Please see our Ticket page

Accomodation

  • Where can I stay?
You can bring your own tent, stay in your live-in vehicle, stay in boutique camping or in the luxury rooms on site.
  • Is there camping on site?
Yes we have a beautiful campsite.
  • Do you have boutique camping?
Yes – please click here.