FAQs

General Info

  • Where is Medicine Festival?
Medicine is hosted amongst beautiful parkland and ancient woodland in a stunning country estate in Berkshire, England, close to London and Heathrow airport.
  • When is Medicine Festival?
Medicine will take place between Thursday the 17th and Sunday 20th August 2023.
  • What are the opening and closing times for the Box Office?
Wednesday 16th August: 2pm -10pm for live in vehicle pass holders onlyThursday 17th August: 12 - 10pmFriday 18th August: 9:30am - 10pmSaturday 19th August: 9:30am - 10pmSunday 20th August: 9am - 3pm
  • Do you offer help with getting to the campsite from the car parks?
There will be a buggy running to help you transport your items from the car park to the main campsites. These will be running 10am - 8pm each day from Thursday to Sunday.On Monday the shuttle will run from 9am-5pm to help you get your items back to the car park (note the site closes at 4pm on Monday 21st)
  • Is Medicine family friendly?
Absolutely – kids are very welcome and we have a wonderful family area with a fully curated programme.
  • Are dogs or animals allowed?
Pet dogs and other animals are not allowed on site. However service dogs are allowed. If you wish to bring your service dog this must be organised in advance. Please contact us if you wish to bring a service dog.

Food & Drink

  • Is the festival vegan /vegetarian-friendly?
Medicine is a vegetarian event so there will be a wide range of nutritious vegan and vegetarian food available from our Street Food Market and our in-house cafés for adults and kids.
  • Can I bring my own food and drink?
There will be many delicious food options on site. However, you are welcome to bring your own food and drink in moderation. As we do not serve alcohol we rely on other F&B sales so please keep this in mind and support us!
  • Will you sell alcohol? 
We do not wish to profit from the commercial sale of alcohol and we believe the container is much more potent when people are not drinking alcohol, so we will not be selling any alcohol at the event. We have an amazing botanical cocktail and elixir bar on site, and other great drink options.
  • Are plastic water bottles allowed?
We have banned single use plastics on site. Please bring your own refillable water bottle or buy one on site. There will be water stations on site.
  • I have a nut / dairy allergy – what should I do?
Inform any food or drink vendor of your allergy and they can advise you of what you can eat or drink.

Tickets

  • How much does a ticket cost?
General release tickets are currently on sale for £200 + booking fee.Kids and vehicle tickets are also available on our tickets page 
  • Do you offer low income tickets? 
Yes! Applications will open in January.
  • I have an enquiry about tickets – who do I contact?
Please contact our ticket agency Ticket Pass.
  • I have a ticket for 2023 but can’t come – can I get a refund?
We do not offer refunds unless we cancel the event. You can change the name on your ticket and sell it on (see below on how to do this).
  • If I leave the site can I re-enter?
Yes as long as you have your wristband.
  • Can I change the name on my ticket?
Yes – sign into your Ticket Pass account to do this.
  • Are there any age restrictions?
There are no restrictions on age. Medicine is a family orientated festival for every age group.
  • I’ve lost my wristband – what can I do?
Unfortunately, wristbands cannot be replaced under any circumstances.
  • Can I come for the day? 
You can come for as much or as little time as you like. Day tickets are available for Sunday only here. 
  • I have a disability or a medical condition – do you offer free tickets for carers?
Yes we offer free tickets for carers for people with a proven disability or medical condition. You must buy a full weekend ticket to be eligible. Please email enquiries@medicinefestival.com if you would like to apply for a free carer ticket.The deadline for carer ticket applications is August 1st - we cannot accept any requests after this date.

Facilities

  • Is there access for people with disabilities?
This year we have made some changes we hope will help people with disabilities access the site more easily. There is a campsite where people with disabilities can bring their cars and a dedicated lead for people with disabilities who will be there to help you during the event. Please contact us by August 1st if you require special assistance.
  • Are there toilets?
Yes we have compost toilets on the festival site.
  • Are there showers on site?
Yes there are showers in the campsites.
  • Are there cashpoints on site?
There are no cashpoints on site, but most points of sale will take cards.
  • Can I bring my live-in vehicle?
Yes we have space for camper vans etc, but you need to buy a separate vehicle ticket here.

Travel

  • Where is Medicine Festival?
Medicine is hosted in Berkshire, 45 minutes from London and 25 minutes from Reading. The nearest train stations are Midgham, Aldermaston and Thatcham.
  • How do I get to the festival?
Please follow the postcode RG7 4LY to get to site, or better the WhatThreeWords is bonfires horseshoe valley
  • Is there parking at the venue?
Yes we have plenty of parking, although we encourage car sharing wherever possible. To park your car costs £15 per car.
  • Can I bring my live-in vehicle?
Yes - you need to buy a separate ticket which is £50

Accomodation

  • Where can I stay?
You can bring your own tent, stay in your live-in vehicle, stay in boutique camping or in the luxury rooms on site.
  • Is there camping on site?
Yes we have a beautiful campsite.
  • Do you have boutique camping?
Yes – please click here.